Terms of Use

1. About these terms

plannook.app is the website of Plannook Software Studio (“we”, “us”), a sole proprietorship registered in Malaysia under the Registration of Businesses Act 1956 (SSM registration no. 202603247450 (old format JR0195737-P)), of A-36-10, Residensi Hijauan Rimba, No. 1, Jalan PJU 8/8B, Sentral Damansara, PJU 8, 47820 Petaling Jaya, Selangor, Malaysia.

These terms cover this website only. Each of our apps has its own terms, which apply when you use it: NoCap, PreSeated. Work we do for clients is governed by the written agreement for that project.

2. Using this website

You may browse and share this website for any lawful purpose. Please don't:

• use the contact form to send spam, advertising, or anything unlawful or abusive;
• try to break into, overload or disrupt the website or the services behind it;
• copy the website's content or design for your own commercial use;
• pretend to be someone else when you contact us.

3. Enquiries, proposals and quotes

• Sending us an enquiry, and our first conversation about it, are free and don't commit you or us to anything.
• Any estimate, proposal or quote we give is an invitation to agree terms, not a binding offer. A project starts only when we both sign (or accept in writing) an agreement setting out its scope, price, timeline and ownership of the work. That agreement takes priority over anything on this website.
• Your ideas stay yours. We treat what you tell us about your idea or business as confidential, use it only to discuss your enquiry, and claim no rights in it. We are happy to sign a non-disclosure agreement before you share details. Because we design and build software every day, we may already be working on, or later work on, something similar for ourselves or others; that does not breach these terms.

4. Information on this website

We describe our services and apps as accurately as we can, but this information is general, may change, and is not an offer. An app's features, plans and prices are those shown in the app and on its own website or store listing at the time.

5. Intellectual property

The content of this website — text, design, graphics, the Plannook name and logo, and our apps' names and icons — belongs to us. You may link to any page. App Store is a trademark of Apple Inc.; Google Play is a trademark of Google LLC; WhatsApp is a trademark of Meta Platforms, Inc.

6. Third-party links

This website links to the App Store, Google Play, WhatsApp and our apps' own websites. We aren't responsible for third-party sites or services; their own terms and policies apply.

7. Disclaimers

This website is provided “as is”. We try to keep it available and accurate, but don't promise that it will always be available, error-free or free of harmful components.

8. Limitation of liability

To the extent the law allows, we are not liable for any indirect or consequential loss, or for loss of profit, revenue, data or business, arising from your use of this website. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer under the Consumer Protection Act 1999 where it applies.

9. Privacy

How we handle the personal data you send us is explained in our Privacy Policy.

10. Changes to these terms

We may update these terms. The date at the top shows the latest version; continuing to use the website after a change means you accept the new terms.

11. Governing law and disputes

These terms are governed by the laws of Malaysia. We would rather sort out any problem by talking first: please contact us. If that doesn't work, the courts of Malaysia have exclusive jurisdiction.

12. Contact